Help & Policy

Terms of Service

Overview

This website is operated by WELOVEBUY ONLINE Pty Ltd under the Blockminifigs brand. Throughout the site, "we", "us", and "our" refer to Blockminifigs. By visiting our website or placing an order, you agree to these Terms of Service.

Product and Trademark Disclaimer

Our products are custom building block figures and accessories. They are not affiliated with, sponsored by, authorized by, or endorsed by LEGO in any way. References to LEGO or similar building systems are used only for descriptive or compatibility purposes.

Order Acceptance

After placing an order, you may receive an order confirmation email. This confirmation does not mean the order has been accepted. We reserve the right to refuse, cancel, or limit any order because of suspected fraud, incorrect product or pricing information, inventory errors, payment issues, shipping restrictions, or incomplete customer information. If we cancel an order after payment has been made, we will refund the paid amount to the original payment method where applicable.

Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery dates are estimates and are not guaranteed. Shipping times may be affected by carrier delays, customs clearance, public holidays, weather, address issues, or other circumstances outside our control. Customers are responsible for providing a complete and accurate shipping address.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country or region. These charges are not included in the product price or shipping fee unless clearly stated otherwise. Customers are responsible for paying applicable customs duties, taxes, and import fees.

Prohibited Uses

You may not use our website or products for any unlawful, fraudulent, abusive, or harmful purpose. You may not interfere with website security, submit false order information, misuse payment methods, scrape or copy site content without permission, infringe intellectual property rights, or engage in activity that may harm Blockminifigs, customers, or service providers.

Changes to These Terms

We may update, modify, or replace these Terms of Service by publishing an updated version. Your continued use of the website after changes are posted means that you accept the updated terms.

Contact Us

If you have questions about these Terms of Service, your order, or our policies, contact us at contact@blockminifigs.com.